Free and Easy Returns. Always
Returns – 150 night free trial
Returns – 150 night free trial
But that’s not the only reason people love Sleep Republic.
Everyone is different. You may find you prefer a softer mattress or perhaps a hybrid mattress just isn’t for you. We understand that everyone’s preferences vary, and what works for some may not work for others. If, after giving it a fair 14-day trial, you find that the mattress is not suitable for you, we respect your choice. You do not need to provide any explanations; simply let us know within the trial period, and we will arrange for the return process to begin.
Mattress Return Process
We offer a 150 night free trial for mattresses and pillows. This guarantee allows you to trial your mattress or pillow completely risk-free. If for some reason, you don’t gel with your new sleeping solution, we’ll arrange for it to be collected * and donated to charity or recycled.
Our goal is to make the mattress return process stress-free and straightforward for you. To ensure your peace of mind, we offer a 150-night free trial for mattresses and pillows. This extended guarantee gives you the opportunity to experience our products in the comfort of your own home, allowing you to make an informed decision about your sleep preferences. However, we kindly request that you give it at least two weeks to allow your body to adjust before initiating a return.
Please note: The trial is limited to one of each product that Sleep Republic offers and is limited to one trial; per customer, per order, per household/delivery address.
If you are thinking about purchasing multiple mattresses or pillows, we recommend purchasing one first and if you love it place another order, remembering delivery is always free. It’s all included in our comprehensive terms and conditions if you’d like to know more.
Buyers Tip
Not all return policies are equal!
Here’s our promise
Here’s what we do
We fully understand and respect your decision. If, after thoroughly testing the mattress for 14 days, you determine that it is not the right fit for you, please complete our return form within the 150 Night Trial period.
We do ask that you provide us with a photo confirming the condition of the mattress. Mattresses must be undamaged and unmarked to allow us to donate them to our charity partners – no one wants a dirty mattress!
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We do ask you to return, at our cost, any promotional items like sheets or protectors included with the original sale.
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We do ask for the mattress to be downstairs at the front door ready for pick up at the date of collection and that you are present at time of collection.
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We do give you a full refund within 7 business days of picking up your mattress.
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We do donate returned mattresses to charity or recycle them (we never resell used ones!
Here’s what we don’t do
We don’t put you through the third degree or get you to flip or rotate the mattress before accepting a return request.
We don’t try to wriggle out of offering you a refund through product swaps or gimmicky stuff, which may or may not be effective.
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We don’t charge you a pick up fee for the the return.
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We don’t exclude in the fine print mattresses that have been discounted. Our 150 Night Trial is offered across the range regardless of the price you pay. Even if you return a mattress, we want the shopping and return experience to be positive. See what some of our customers said about the returns process.
Even if you return the mattress, we want
the shopping/return experience to be positive.
Find out what makes our mattress different
