Delivery Information
We have a very simple view: no matter where you live, we do our utmost to get our mattress to you so long as any one of the freight and courier agencies we use can get there! We’ve spent over 10 years finding the best mix of transport companies and couriers that can get your mattress from our warehouses to your home as quickly and safely as possible.
For Australians living away from Sydney and Melbourne, why should you have to wait for weeks for stock to arrive? Whether you are based in Perth, Adelaide, Brisbane or Hobart we’ll make sure you don’t have to wait for us to fly, float, or fling your mattress to your doorstep.
Our experience has taught us that there isn’t one size that fits all when it comes to delivery, so we’ve built a delivery network that draws on the strengths of reliable partners to gives our customers the best delivery outcome.
With mattress delivery across Australia, you can be resting easy sooner than you think. Buy now with Sleep Republic, and get your mattress delivered to your address in just a few days. We understand the importance of good sleep. That’s why we work hard to get your order out the door and to you as quickly as possible.
Our mattress delivery and bed delivery services are second to none. We carefully package our mattresses for delivery, ensuring that all you have to do when it arrives is unbox and let it breathe.
Our packaging method (mentioned below) preserves all the essential comfort and support measure contained within your mattress, including memory foam, pocket springs, and latex.
Delivery is free to your front door in metro and major regional areas, and in most metro locations we even offer same day, next day and Saturday mattress delivery. Read on to find out more.
IMPORTANT DELIVERY INFORMATION
Our free standard delivery is to your front door in eligible metro and major regional areas. Regional deliveries are $169 to your front door, and remote and rural deliveries are quoted. Please contact us before ordering so we can confirm a price.
Want a hand getting it inside? Add Room of Choice for $30 and we'll carry your order into the room you choose (upstairs included), or choose Premium set-up for $129 and we'll also set it up and take away the packaging. Both are available in metro and major regional areas, are charged per order and can be added at checkout.
During busy periods, including peak seasons and public holidays, delivery may take a little longer than usual. We work closely with our delivery partners to get your order to you as quickly as possible.
Need it today?
Same-day delivery is available for mattresses and bases in Melbourne, Sydney and Brisbane metro areas for a delivery fee of $45.
Orders must be placed before 12 noon (local time) and are subject to postcode and stock availability. Same-day delivery is to your front door only. This optional paid service does not apply to pillows, sheets, protectors, bedheads or dog beds. Available delivery options will be displayed at checkout.
Saturday delivery: $60
Saturday delivery is available in Melbourne and Sydney metro areas for $60 per order.
Deliveries are made between 10:00am and 2:00pm, and Room of Choice is included, so our delivery team will carry your order into the room you choose (including upstairs) and place it there. Orders must be placed by 11:59pm Thursday for Saturday delivery. Saturday delivery is subject to postcode and stock availability. Available delivery options will be displayed at checkout.
OUR MATTRESS NEXT-DAY DELIVERY SERVICE
In Sydney, Melbourne, Adelaide, Perth and Brisbane we can offer next day delivery for mattress orders placed before 2pm. Take note: we’re not talking about ‘ship next day’ – we look to deliver next day! (Excluding weekends and public holidays). Most other locations will be delivered within 7-21 business days. Like standard delivery, next-day delivery is to your front door, and you can add Room of Choice or Premium set-up at checkout.
We’ve Made Delivery Even Easier!
To make receiving your Sleep Republic order as smooth as possible, all deliveries are now automatically set to Authority to Leave. That means your order will be safely left at your door or in a secure spot if you're not home no need to wait around or rearrange your day! If you prefer a signature on delivery or have special instructions, just let us know at checkout and we’ll do our best to accommodate.
Also, please note that accessories such as the pro base, pillow, sheets, protector, and dog bed may be shipped separately and arrive later than the mattress delivery.
Want it carried in? Room of Choice: $30
Room of Choice is available in eligible metro and major regional areas for $30 per order.
Our delivery team carries your order into the room you choose, including upstairs, and places it there. Room of Choice is placement only. It doesn't include product set-up, removing packaging or rubbish, or moving or removing existing furniture. If you'd like set-up and rubbish removal too, choose Premium set-up ($129) instead. Room of Choice can be added at checkout.
OUR PREMIUM SET-UP SERVICE (WHITE GLOVE)
Premium set-up is available for mattresses and bed bases in eligible metro and major regional areas.
For $129 per order, the service includes:
- Carrying your order inside your home, including upstairs
- Placement in your room of choice
- Product set-up
- Removal of product packaging and rubbish
Important: This service does not include the removal or disposal of your old mattress, bed base or other furniture. Premium set-up is not available for regional, remote or rural deliveries. Availability is shown at checkout based on your delivery address. Standard delivery conditions otherwise apply.
Delivery Estimated Time
THE MATTRESS & BASES
Metro Melbourne, Sydney, Brisbane, Adelaide & Perth - Next business day mattress delivery available for orders placed up until 2pm AEDT.
Other locations, Non Metro & Regional - Estimated delivery time is 7 to 21 business days.
BEDHEAD
Metro - Estimated delivery time is 7 to 14 business days.
Non Metro & Regional - Estimated delivery time is 7 to 21 business days.
THE PILLOW, PROTECTOR, SHEETS & DOG BED
Metro, Non Metro & Regional - Sent via Post
- Estimated delivery time is 14 business days.
During busy periods such as high season or holidays, delivery times may take a little longer than usual. Non metro and regional are the most affected with some locations taking up to 21 business days.
We apologise if your order is delayed and hope for your patience and understanding. Our team are doing their best to work with all our delivery partners to get your order to you as quick as possible.
*Business day is defined as Monday to Friday and excludes public holidays.
Delivery Pricing
| Category |
Metro
|
Major Regional
|
Regional
|
Remote / Rural
|
|---|---|---|---|---|
| Mattresses, Bases & Sofa Beds (front door) | Free | Free | $169 | Quote |
| Bedheads (front door) | Free | Free | $169 | Quote |
| Room of Choice (per order) | $30 | $30 | Not available | Not available |
| Premium Set-up (per order) | $129 | $129 | Not available | Not available |
| Same Day (Melbourne, Sydney & Brisbane metro) | $45 | Not available | Not available | Not available |
| Saturday 10am to 2pm (Melbourne & Sydney metro, order by 11:59pm Thursday, Room of Choice included) | $60 | Not available | Not available | Not available |
| Protectors, Linen, Pillows & Dog Bed (sent by post) | Free | Free | Free | Free |
WHAT IMPACTS THE DELIVERY TIME?
Australia is a big country and doesn’t have a heavily developed regional rail network for freight, nor the large number of high population centres that Europe or the US have. Often deliveries will be shipped via regional warehouses and dispatched to the final address by a different vehicle or specialist carrier for that location (just like many airline ‘hub and spoke’ operations).
Although we offer next day delivery on our mattresses, in some locations the final delivery runs don’t happen every day because of the distances and sparse population, they might only be once or twice a week.
PACKAGED FOR DELIVERY
The compression and packaging technology we use ensures that the mattress is safely wrapped and cocooned for its often very lengthy journey.
Each mattress is vacuum sealed and rolled before being put in a tough plastic sleeve for further protection.
All this is then secured in a tough heavy duty outer carton with its own wheels and handle to help with maneuvering.
The lengthy transport process can often be harsh on boxes but as bad as the ‘battle scars’ can sometimes seem the mattress is sheltered from all of this and ready for action after unpacking.
We’ve Made Delivery Even Easier!
To make receiving your Sleep Republic order as smooth as possible, all deliveries are now automatically set to Authority to Leave. That means your order will be safely left at your door or in a secure spot if you're not home no need to wait around or rearrange your day! If you prefer a signature on delivery or have special instructions, just let us know at checkout and we’ll do our best to accommodate.
Get your delivery today – you’ve earned it!
Frequently asked questions
What is the delivery cost?
What is the delivery cost?
Delivery is free to your front door in metro and major regional areas. Here's how it works, based on your delivery address:
Metro areas (Melbourne, Sydney, Brisbane, Adelaide, Canberra, Perth & Hobart): Free front door delivery.
Major regional areas: Free front door delivery.
Regional areas: $169 front door delivery.
Remote and rural areas: Delivery is quoted. Please contact us before ordering and we'll confirm a price.
Optional extras (metro and major regional areas only): Room of Choice $30 per order and Premium set-up $129 per order. Same-day delivery is $45 in Melbourne, Sydney and Brisbane metro areas. Saturday delivery is $60 in Melbourne and Sydney metro areas, with Room of Choice included, for orders placed by 11:59pm Thursday.
Pillows, sheets, protectors and dog beds are sent by post with free delivery Australia-wide.
Your delivery options and prices are shown at checkout.
How does delivery work?
How does delivery work?
Please provide your delivery address and mobile number at checkout. We offer free standard delivery, same-day delivery, next-day delivery, Saturday delivery, Room of Choice and Premium set-up for eligible products and locations.
Standard and Next-Day Delivery
Free standard delivery and next-day delivery are to your front door. Next-day delivery is the same service as standard delivery, the difference is the delivery timeframe.
Next-day delivery is available for eligible mattress and bed base orders placed before 2pm in metropolitan Melbourne, Sydney, Brisbane, Perth and Adelaide, subject to stock availability and excluding weekends and public holidays.
Regional deliveries are $169 to your front door. Remote and rural deliveries are quoted, so please contact us before ordering.
Same-Day Delivery: $45
Available for mattresses and bases in Melbourne, Sydney and Brisbane metro areas. Orders must be placed before 12 noon (local time) and are subject to postcode and stock availability. Same-day delivery is to your front door only.
Saturday Delivery: $60
Available in Melbourne and Sydney metro areas, with deliveries between 10:00am and 2:00pm. Orders must be placed by 11:59pm Thursday for Saturday delivery. Room of Choice is included, so our delivery team will carry your order into the room you choose, including upstairs, and place it there. Subject to postcode and stock availability.
Room of Choice: $30
Available in metro and major regional areas. Our delivery team carries your order into the room you choose, including upstairs, and places it there. Room of Choice is placement only and doesn't include set-up or removing packaging or rubbish.
Premium Set-up (White Glove): $129
Available for mattresses and bed bases in metro and major regional areas. It includes:
- Carrying your order inside your home, including upstairs
- Placement in your room of choice
- Product set-up
- Removal of product packaging and rubbish
Room of Choice and Premium set-up are charged per order. Neither service includes removing or disposing of your old mattress, bed base or other furniture.
Bedheads and accessories may be shipped separately and arrive after your mattress or bed base.
What's the difference between Room of Choice and Premium set-up?
What's the difference between Room of Choice and Premium set-up?
Room of Choice ($30) is placement only. Our delivery team carries your order into the room you choose, including upstairs, and places it there.
Premium set-up ($129) includes everything in Room of Choice, plus product set-up and removal of packaging and rubbish.
Neither service includes removing or moving your existing furniture or old mattress. Both are available in metro and major regional areas and are charged per order, not per item.
Do you deliver to regional and remote areas?
Do you deliver to regional and remote areas?
Yes. Regional deliveries are $169 to your front door. Room of Choice and Premium set-up aren't available in regional areas.
For remote and rural areas, delivery is quoted. Please contact us at info@sleeprepublic.com.au or +613 9318 1211 before ordering and we'll confirm a price.
Do you deliver on Saturdays?
Do you deliver on Saturdays?
Yes. Saturday delivery is available in Melbourne and Sydney metro areas for $60. Deliveries are made between 10:00am and 2:00pm, and Room of Choice is included, so we'll carry your order into the room you choose, including upstairs.
Orders must be placed by 11:59pm Thursday for Saturday delivery.
Saturday delivery is subject to postcode and stock availability, and you can select it at checkout if it's available for your address.
What if someone isn't home all day?
What if someone isn't home all day?
To make receiving your Sleep Republic order as smooth as possible, all deliveries are now automatically set to Authority to Leave. That means your order will be safely left at your door or in a secure spot if you're not home—no need to wait around or rearrange your day! If you prefer a signature on delivery or have special instructions, just let us know at checkout and we’ll do our best to accommodate.
Where are the products shipped from?
Where are the products shipped from?
Our mattresses and bed bases are shipped from warehouses in Melbourne, Sydney, Adelaide, Perth and Brisbane.
Our bedheads and accessories are shipped from our Melbourne warehouse. Products from the same order may therefore be shipped separately and arrive at different times.
How big is the box?
How big is the box?
Our mattress boxes are the following sizes (cm);
- Single 35*35*100 cm
- King Single 35*35*115 cm
- Double 35*35*145 cm
- Queen 35*35*157 cm
- King 35*35*188 cm
- Super King 35*35*211 cm
The Deluxe Base
- Single 191x21x30cm
- king single 206x21x30cm
- Double 191x21x30cm
- Queen 206x21x30cm
- King 206x21x30cm
The Deluxe Lines Bedhead
- Single 117x22x145cm
- King Single 132x22x145cm
- Double 162x22x145cm
- Queen 178x22x145cm
- King 208x22x145cm
Can I put my mattress back in the box?
Can I put my mattress back in the box?
Like the proverbial Genie, your mattress cannot be put back in the box! (Unless of course, you are unbelievably strong!)
Why are delivery charges different for metro and regional/rural areas?
Why are delivery charges different for metro and regional/rural areas?
In response to increasing fuel costs across the market, we have adjusted our delivery pricing to ensure we can continue servicing the areas most impacted.
It is saying I am ‘regional’ but I consider myself ‘metro’, who dictates these categorisations?
It is saying I am ‘regional’ but I consider myself ‘metro’, who dictates these categorisations?
The metro/regional classifications are determined by our delivery partners, and not something we set internally.
